Mogelijkheid om het verblijf zonder verzekering, zonder reden en kosteloos te annuleren, tot en met 30 dagen voor aankomst alleen de reserveringskosten worden niet teruggegeven, voor alle reserveringen.
Deze speciale annuleringsvoorwaarden zijn geldig van 05/11/2024 t/m 26/10/2025.
Ze worden op alle verblijven van het seizoen toegepast.
Ze worden op alle accommodaties toegepast.
In geval van tegenstrijdigheid met de algemene voorwaarden, hebben de bovenstaande bepalingen voorrang.
GENERAL CONDITIONS OF SALE
Booking of accommodation or location by individuals
Contact details of the Service Provider:
Camping le Lavandin, operated by Monsieur Varlet Philippe.
Legal form: SAS,
Address: 591 route de la Distillerie 04800 Esparron de Verdon.
Telephone: 0492774131.
Email: infos@campinglavandin.com
DEFINITIONS:
Booking and rental: Purchase of Services.
SERVICES: seasonal rental of accommodation or bare site «tourism».
ACCOMMODATION: Tent, caravan, mobile leisure residence and light leisure home. LOCATION: Bare land.
ARTICLE 1
SCOPE OF APPLICATION OF THE GENERAL CONDITIONS OF SALE:
These General Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or bare pitch on the ground of Camping le Lavandin, operated by Mr Varlet Philippe ('the Service Provider'), non-professional customers (Customers or the Customer), on its website www.campinglavandin.com or by telephone, postal or electronic mail (emails), or at a place where the Service Provider markets the Services. They do not apply to site rentals intended for the reception of mobile recreational residences (mobile homes) which are the subject of a “leisure” contract. The main features of the Services are presented on the website www.campinglavandin.com or in written form -paper or electronic- in case of booking by a means other than a remote order. The Customer is required to read them before any order is placed. The choice and purchase of a Service is the sole responsibility of the Customer. These General Conditions of Sale apply to the exclusion of all other conditions of the Service Provider, and in particular those applicable for other channels of marketing the Services. These General Conditions of Sale are accessible at any time on the website and will prevail, where applicable, on any other version or other contractual document. The version applicable to the Customer is that in force on the website or communicated by the Service Provider on the date of the Order's placing by the Customer. Unless otherwise proven, the data recorded in the Service Provider's IT system shall constitute proof of all transactions concluded with the Customer. Under the conditions defined by the Data Protection Act and the European Data Protection Regulation, the Customer has, at any time, a right of access, rectification, and objection if the processing is not essential for the execution of the order and the stay as well as their consequences, to all his personal data by writing, by post and by justifying his identity, to: The Customer declares having read these General Conditions of Sale and having accepted them either by ticking the box provided for this purpose before the implementation of the Online Order procedure, as well as the general conditions of use of the website www.campinglavandin.com, that is, in case of booking outside the Internet, by any other appropriate means.
ARTICLE 2
BOOKING CONDITIONS:
The booking of a location or accommodation is done only via the online booking interface available on the website www.campinglavandin.com . The guest indicates the dates of stay, and the number of people. The interface then offers the available accommodation. The customer chooses the type of accommodation or location and then provides the necessary information to finalize the booking (last name, first name, age, date of birth of the different participants, postal address, email address, mobile phone number). The customer can then choose the options (electricity, refrigerator rental, bed linen rental, etc.) that may result in an additional cost indicated in front of each option. Cancellation insurance can be purchased following the choice of options, it cannot be purchased after the booking made. The client can then finalize the booking by paying a deposit. It is the Customer's responsibility to verify the accuracy of the order and immediately report any errors to the Service Provider. The order will not be considered final until the confirmation of acceptance of the order by the Service Provider has been sent to the Customer by e-mail or postal mail, or by signing the contract in the event of a booking directly on the premises where the Service Provider markets the Services. Any Order placed on the website www.campinglavandin.com constitutes the formation of a contract concluded remotely between the Customer and the Service Provider. All Orders are registered and may not be assigned under any circumstances.
ARTICLE 3
RATES. The Services offered by the Service Provider are provided at the rates in force on the website www.campinglavandin.com, or on any information medium of the Service Provider, at the time of placing the order by the Customer. The prices are expressed in Euros, excluding taxes and including taxes. The rates take into account any discounts granted by the Service Provider on the website www.campinglavandin.com or on any information or communication medium. These rates are firm and non-reviewable during their validity period, as indicated on the website www.campinglavandin.com, in the email or in the written proposal addressed to the Customer. After this period of validity, the offer lapses and the Service Provider is no longer bound by the prices. To the basic rate will be added the tourist tax of 0.70 € and the eco-participation fee of 0.30 € which are calculated per person over 18 years and per night. The payment requested from the Customer corresponds to the total amount of the purchase, including the tourist tax and eco-participation fee.
TOURIST TAX The tourist tax, collected on behalf of the DLVA, is not included in the basic rates. Its amount is determined per person over the age of 18 and per day. It is payable upon payment of the Service.
ARTICLE 4
PAYMENT TERMS
4.1 DOWN PAYMENT The sums paid in advance are down payments. They constitute a credit against the total price due by the Customer. A deposit of 25% of the total price of the Services ordered is required when the Customer places the order. It must be paid upon receipt of the final rental contract. It will be deducted from the total amount of the order. The deposit will not be refunded by the Service Provider in case of cancellation of the stay due to the Customer. The balance of the stay must be paid in full 30 days before the arrival date for accommodation bookings (otherwise this booking will be cancelled). In the event that the reservation is made less than 30 days from the date of arrival, the Customer will therefore have to pay the entire stay at the reservation (under penalty of cancellation of this reservation). The balance of the stay will have to be paid on site for site reservations.
4.2 PAYMENTS The payments made by the Customer shall not be considered final until the sums due from the Service Provider have been effectively collected. In the event of late payment and payment of sums due by the Customer beyond the above deadline, or after the payment date shown on the invoice sent to the Customer, late penalties calculated at the rate of 15% of the amount including taxes of the price of the Services, will be automatically and automatically acquired by the Service Provider, without any formality or prior formal notice. The delay in payment will result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Service Provider may be entitled to take against the Customer.
4.3 FAILURE TO COMPLY WITH THE PAYMENT CONDITIONS In addition, the Service Provider reserves the right, in the event of non-compliance with the payment conditions set out hereinon, suspend or cancel the provision of the Services ordered by the Customer and/or suspend the performance of its obligations after formal notice has remained without effect.
ARTICLE 5 –
PROVISION OF SERVICES
5.1 PROVISION AND USE OF SERVICES Arrivals in location and accommodation must take place during the opening hours of the reception.
5.1.1: Site conditions: The site may be occupied from 15:00 on the day of arrival and must be vacated by 11:00 on the day of departure. Any departure from the campsite after 11am will result in an additional night's accommodation. Any extension of stay must be made at least 48 hours before the scheduled departure date. The balance of the stay must be in full on the day of your arrival. The location is intended for a certain number of occupants at the rental and cannot under any circumstances be occupied by a greater number of persons.
5.1.2: Accommodation conditions: The accommodation can be occupied from 15:00 on the day of arrival and must be released by 11:00 on the day of departure. Any return of key after 11am will result in the invoicing of an additional night The balance of the stay must be paid in full 30 days before the arrival date (under penalty of cancellation of this rental). Any extension of stay must be made at least 48 hours before the scheduled departure date. Accommodation is provided for a certain number of occupants at the rental and cannot be occupied by a greater number of persons. Accommodation and pitches will be in the same clean state as on delivery. Otherwise, the tenant will have to pay a lump sum of 80 € for cleaning. Any deterioration of the accommodation or its accessories will give rise to immediate restoration at the tenant's expense. The inventory status of the end of the rental must be strictly identical to that of the beginning of the rental For any delay not reported, the rental becomes available 8 hours after the date of arrival mentioned on the booking contract. After this period, and in the absence of a written message, the booking will be void the payments will remain acquired at the campsite management.
5.2 DEPOSIT OF GUARANTEE For accommodation rentals, a deposit of 290 € is required from the Customer on the day of delivery of the keys. Payment of the deposit may be made in cash, credit card, or bank cheque. If the deposit is made by bank cheque, the deposit must be made by two cheques: a first check of 210 euros and a second check of 80 euros. The deposit will only be returned to the Customer within a maximum period of 7 days following his departure from the campsite under possible deduction of the costs of restoration. This guarantee does not constitute a limit of liability.
ARTICLE 6
DELAY, INTERRUPTION OR CANCELLATION OF STAY BY THE CLIENT. No reduction will be granted in the case of a delayed arrival, an early departure or a change in the number of persons (whether for the whole or part of the planned stay). We advise you to take out cancellation insurance at the time of booking, which allows you to obtain a refund of the sums paid in case of cancellation of your stay or early departure under certain conditions (illness, accident).
6.1 MODIFICATION In the event of a change in the dates or the number of persons, the Service Provider shall endeavour to accept as far as possible requests to change the date within the limits of availability, without prejudice to any additional costs; this is in any case a simple obligation of means, the Service Provider cannot guarantee the availability of a location or accommodation, or of another date; a surcharge of price may be requested in these cases. Any request to decrease the duration of the stay will be considered by the Service Provider as a partial cancellation whose consequences are governed by article 6.3. 6.2 INTERRUPTION Premature departure may not give rise to any reimbursement by the Service Provider.
6.3 CANCELLATION In the event of cancellation of the Reservation by the Client after its acceptance by the Service Provider more than 30 days before the scheduled date for whatever reason except force majeure, the deposit paid to the Reservation, as defined in Article 4 - TERMS OF PAYMENT of these General Conditions of Sale shall be automatically vested in the Service Provider as compensation and shall not give rise to any refund. In the event of cancellation of the Reservation by the Client after its acceptance by the Service Provider less than 30 days before the scheduled date for any reason other than force majeure, the deposit paid to the Booking, as defined in Article 4 - PAYMENT CONDITIONS of these General Conditions of Sale will be automatically acquired by the Service Provider, as compensation, and may not give rise to any refund. In the event of cancellation of the Reservation by the Client after its acceptance by the Service Provider less than 30 days before the scheduled date for whatever reason except force majeure, the entire amount of the stay, as defined in Article 4 - TERMS OF PAYMENT of these General Conditions of Sale shall be automatically vested in the Service Provider as compensation and shall not give rise to any refund. In all cases of cancellation, the booking fee (Article 3) will remain with the Service Provider.
ARTICLE 7
OBLIGATIONS OF THE CLIENT
7.1 THIRD-PARTY LIABILITY INSURANCE The Customer hosted on a site or in an accommodation must be insured in third-party liability. An insurance certificate may be requested from the Client before the start of the service.
7.2 PETS Pets are accepted under the responsibility of their owners free of charge. Dogs of 1st and 2nd category are prohibited. The Customer undertakes to keep his animals on a leash in the camping grounds, as well as on his pitch. Manure must be collected under penalty of immediate termination of the said contract without possible repayment terms. Pets are not allowed in the accommodation. The presence of pets, without the consent of the owner, will result in the immediate breach of this contract without possible repayment terms.
7.3 RULES OF PROCEDURE A rule of procedure is posted at the entrance of the establishment and at the reception. The Customer is obliged to read and respect it. It is available on request.
ARTICLE 8
OBLIGATIONS OF THE SERVICE PROVIDER - GUARANTEE
The Service Provider guarantees the Customer, in accordance with the legal provisions and without additional payment, against any non-conformity or hidden defect, arising from a failure to design or perform the Services ordered. In order to assert its rights, the Customer must inform the Service Provider, in writing, of the existence of defects or non-conformities within a maximum period of 7 days from the provision of the Services. The Service Provider shall reimburse or rectify or have rectified (as far as possible) services deemed defective as soon as possible and at the latest within 30 days of the Service Provider's finding of the defect or defect. The refund will be made by credit to the Customer's bank account or by bank cheque addressed to the Customer. The Service Provider's guarantee is limited to the reimbursement of the Services actually paid by the Customer. The Service Provider may not be held liable or defaulting for any delay or non-performance following the occurrence of a case of force majeure usually recognized by French jurisprudence. The Services provided through the Service Provider's website www.campinglavandin.com comply with the regulations in force in France.
ARTICLE 9
RIGHT OF WITHDRAWAL
Activities related to the organization and sale of stays or excursions on a specified date or a specified period shall not be subject to the withdrawal period applicable to distance selling and off-premises, in accordance with the provisions of Article L221-28 of the Consumer Code.
ARTICLE 10 – PROTECTION OF PERSONAL DATA The Service Provider, who is the author of this document, implements processing of personal data based on:
Or the legitimate interest pursued by the Service Provider when it pursues the following purposes: - prospecting - managing the relationship with its clients and prospects, - organizing, registering and inviting the Service Provider's events, - the processing, execution, prospecting, production, management, follow-up of requests and client files, - the drafting of documents on behalf of its clients.
Either compliance with legal and regulatory obligations when it implements a processing intended to: - the prevention of money laundering and terrorist financing and the fight against corruption, - invoicing, - accounting. The Service Provider only keeps the data for the period necessary for the operations for which it was collected and in compliance with the regulations in force. In this respect, customer data are kept for the duration of the contractual relations plus 3 years for the purpose of animation and prospecting, without prejudice to the retention obligations or limitation periods. As regards the prevention of money laundering and terrorist financing, the data are kept 5 years after the end of the relations with the Service Provider. In accounting matters, they are kept for 10 years from the end of the accounting year. The data of prospects are kept for a period of 3 years if no participation or registration in the Service Provider's events has taken place. The data processed are intended for authorised persons of the Service Provider. Under the conditions defined by the French Data Protection Act and the European Data Protection Regulation, natural persons have a right of access to their data, rectification, interrogation, limitation, portability and erasure. The persons concerned by the processing carried out also have a right to object at any time, for reasons relating to their particular situation, to the processing of personal data having as a legal basis the legitimate interest of the Service Provider, and a right to object to commercial prospecting. They also have the right to define general and specific directives defining how they intend to exercise, after their death, the rights mentioned above - by e-mail to the following address: E-mail address - or by post to the following address: Surname, first name Legal name Mailing address with a copy of a signed identity document. The persons concerned have the right to lodge a complaint with the CNIL.
ARTICLE 11 –
INTELLECTUAL PROPERTY
The content of the website www.campinglavandin.com is the property of the Service Provider and its partners and is protected by French and international intellectual property laws. Any reproduction, distribution, total or partial use of this content is strictly prohibited and may constitute a crime of counterfeiting. In addition, the Service Provider remains the owner of all intellectual property rights in photographs, presentations, studies, drawings, models, prototypes, etc., made (even at the Client's request) for the purpose of providing the Services to the Client. The Customer therefore prohibits any reproduction or exploitation of said studies, designs, models and prototypes, etc., without the express, written and prior authorization of the Service Provider which may condition it to a financial consideration. The same applies to names, logos or more broadly any graphic representation or text belonging to or used by the Service Provider.
ARTICLE 12
APPLICABLE LAW - LANGUAGE
These General Conditions of Sale and the operations resulting therefrom are governed and subject to French law. These General Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be authentic in the event of a dispute.
ARTICLE 13
DISPUTES
All disputes to which the purchase and sale transactions concluded under these general conditions of sale may give rise, concerning their validity, their interpretation, their performance, their termination, consequences and consequences, which could not have been resolved between the Service Provider and the Client, will be submitted to the competent courts under the conditions of ordinary law. The Client is informed that it may in any case resort, in the event of a dispute, to a conventional mediation procedure or to any other alternative dispute resolution method. In particular, he may have recourse free of charge to the following Consumer Ombudsman:
CM2C - 14 rue Saint Jean 75017 PARIS - 01 89 47 00 14 • https://cm2c.net
ARTICLE 14
PRE-CONTRACTUAL INFORMATION
ACCEPTANCE BY THE CUSTOMER The Customer acknowledges having had communication, prior to the placing of his Order, in a legible and understandable way, of these General Conditions of Sale and of all the information and information referred to in articles L 111-1 to L111-7 of the French Consumer Code, in addition to the information required pursuant to the Order of 22 October 2008 on the prior information of consumers on the characteristics of rental accommodation in open-air hotels and in particular: - the essential characteristics of the Services, taking into account the communication medium used and the Services concerned; - the price of the Services and related costs; - information relating to the identity of the Service Provider, its postal details, telephone and electronic, and its activities, if they do not come out of context; - information relating to legal and contractual guarantees and their terms of implementation; the functionalities of digital content and, where applicable, its interoperability; - the possibility of recourse to a conventional mediation in the event of a dispute; - information on the terms of termination and other important contractual conditions. The fact that a natural (or legal) person orders on the website www.campinglehounta.com implies full acceptance and acceptance of these General Conditions of Sale, which is expressly recognized by the Customer, who waives, in particular, to rely on any contradictory document, which would be unenforceable to the Service Provider.